Gardiner Fire & Security Alarms

Reviews

• BONKERS

  ALARM NEEDED A SERVICE TOLD NEED NEW SYSTEM ASKED £50 CALL OUT REPORTED ME TO FIRE AUTHORITY CALLED ANOTHER FIRM AGREED GARDINER BONKERS FIXED PROBLEM FIRE AUTHORITY CALLED CHECKED OK AGREED GARDINER BONKERS

  0

  David H.
  Review Date: 18/08/2009 Report review
• BE WARNED

  I RANG GARDINERS AFTER MY HOTEL FIRE ALARM SOUNDED FOR NO APARENT REASON. WHEN THE MAN ARRIVED HE GLANCED AT THE PANEL AND SAID NO POINT IN A REPAIR AS IT NEEDS TO BE REPLACED WITH AN L2 SYSTEM COSTING THOUSANDS OF POUNDS. I TOLD HIM THAT THE FIRE SAFTY OFFICER RECENTLY INSPECTED THE HOTEL AN TOLD ME I WAS LUCKY AS MY ALARM DID NOT REQUIRE AN UPGRADE THE MAN SAID "THATS B****X THEY DON'T KNOW WHAT THEY ARE TALKING ABOUT I'M THE EXPERT" I HASKED HIM IF HE WOULD USE HIS SKILL TO SIMPLY FIX THE PROBLEM. HE REPLIED "I WOULDN'T HAVE A CLUE WITHOUT RIPPING IT ALL OUT FIRST SO YOU MAY AS WELL UPGRADE THE SYSTEM".HE THEN PULLED SOME WIRES OUT OF THE PANEL SILENCING THE FAULT SOUNDER AND PROCEEDED TO DO SOME PAPER WORK . HE THEN HANDED ME A BILL FOR £51.75 SAYING "THATS FOR CALLING ME OUT". I SAID "THATS RIDICULOUS" HE SAID "IF THATS HOW YOU FEEL DON'T F**KING PAY IT THEN" AND STORMED OUT SHOUTING HE WILL HAVE ME CLOSED DOWN. THE NEXT MORNING I RANG ANOTHER FIRM AND A MAN CAME ROUND STRAIGHT AWAY AND FIXED THE PROBLEM AND TESTED EVERY POINT IN LESS THAN HALF AN HOUR. JUST HAS HE WAS LEAVING THE FIRE SAFTY OFFICER ARRIVE AND SAID DUE TO A COMPLAINT HE WAS HERE TO MAKE A FULL INPECTION OF THE HOTEL WITH REGARD TO FIRE SAFETY . AFTER THE INPECTION THE OFFICER RECCOMMENDED A FEW IMPROVEMENTS I.E. NEW WORDING AND PICTURES ON ROOM FIRE DRILL POSTERS AND EXTRA SMOKE ALARMS IN FAMILY ROOMS BUT NONE ALARM RELATED . HE ALSO REASURED ME THAT I DID NOT NEED AN L2 FIRE ALARM I RANG GARDINERS TO TELL HIM OF THIS AND HE SHOUTED 2F**K OFF YOU PIL**K AND HUNG UP

  0

  David H.
  Review Date: 16/05/2009 Report review